Outage in Olark

Incident Alerted

Resolved Minor
December 15, 2023 - Started over 1 year ago - Lasted 20 minutes
Official incident page

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Outage Details

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Components affected
Olark Chatbox
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/15/2023 08:24AM

We have identified and resolved a scaling issue with the chatbox servers.

INVESTIGATING over 1 year ago - at 12/15/2023 08:14AM

We are seeing the olark chatbox not consistently loading on some sites. We are investigating the issue.

INVESTIGATING over 1 year ago - at 12/15/2023 08:07AM

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

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