Outage in Olark

Incident Alerted

Resolved Minor
October 29, 2025 - Started 5 days ago - Lasted about 3 hours
Official incident page

Incident Report

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/30/2025 04:01AM

This incident has been resolved.

MONITORING 5 days ago - at 10/30/2025 01:28AM

We've taken mitigation steps and systems are recovering. We'll continue to monitor closely and update here if things change.

INVESTIGATING 5 days ago - at 10/30/2025 01:13AM

We've detected an issue with message delivery and loading transcripts and are working to identify the cause of the issue. We'll update here as soon as we know more.

INVESTIGATING 5 days ago - at 10/30/2025 12:53AM

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

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