Outage in Olo
Payment Processor Issues: Worldpay MercPay Webservices
Resolved MinorIncident Report
We're detecting elevated errors processing transactions through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservices as their payment provider.
Components affected
Olo Payment Processing PartnersTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/24/2025 02:23AM
This incident has been resolved.
MONITORING
10 months ago - at 06/24/2025 02:14AM
Errors have recovered and we are actively monitoring at this time.
INVESTIGATING
10 months ago - at 06/24/2025 01:52AM
We're detecting elevated errors processing transactions through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservices as their payment provider.
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