Outage in Olo
Payment Processor Issues: Worldpay MercPay Webservices
Resolved MajorIncident Report
We're detecting elevated errors processing payments through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservicesas their payment provider.
Components affected
Olo Payment Processing PartnersTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/26/2025 04:54PM
This incident has been resolved.
MONITORING
10 months ago - at 06/26/2025 04:19PM
We are seeing Worldpay MercPay Webservices transactions return to normal and continue to monitor the situation.
IDENTIFIED
10 months ago - at 06/26/2025 03:59PM
Worldpay MercPay Webservices has identified an issue on their end.
INVESTIGATING
10 months ago - at 06/26/2025 03:47PM
We're detecting elevated errors processing payments through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservicesas their payment provider.
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