Outage in Olo
Loyalty Partner Issues: Paytronix
Resolved MinorIncident Report
We are experiencing errors communicating with Paytronix. Users may be unable to log in or use points or rewards with placed orders.
Components affected
Olo Loyalty PartnersTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/12/2025 02:01AM
This incident has been resolved.
MONITORING
10 months ago - at 07/12/2025 01:42AM
We are seeing Paytronix requests return to normal and continue to monitor the situation.
IDENTIFIED
10 months ago - at 07/11/2025 11:27PM
Paytronix has identified an issue on their end.
IDENTIFIED
10 months ago - at 07/11/2025 11:14PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 months ago - at 07/11/2025 10:55PM
We are experiencing errors communicating with Paytronix. Users may be unable to log in or use points or rewards with placed orders.
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