Outage in Olo

Payment Processor Issues: TSYS

Resolved Minor
August 13, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We're detecting elevated errors processing payments through TSYS. Ordering may be affected at locations using TSYS as their payment provider.
Components affected
Olo Payment Processing Partners
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/13/2025 12:29AM

This incident has been resolved.

MONITORING about 2 months ago - at 08/13/2025 12:18AM

We are seeing TSYS transactions return to normal and continue to monitor the situation.

INVESTIGATING about 2 months ago - at 08/12/2025 11:46PM

We're detecting elevated errors processing payments through TSYS. Ordering may be affected at locations using TSYS as their payment provider.

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