Outage in Olo

Payment Processor Issues: TSYS

Resolved Minor
August 13, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We're detecting elevated errors processing payments through TSYS. Ordering may be affected at locations using TSYS as their payment provider.
Components affected
Olo Payment Processing Partners

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/13/2025 12:29AM

This incident has been resolved.

MONITORING 2 months ago - at 08/13/2025 12:18AM

We are seeing TSYS transactions return to normal and continue to monitor the situation.

INVESTIGATING 2 months ago - at 08/12/2025 11:46PM

We're detecting elevated errors processing payments through TSYS. Ordering may be affected at locations using TSYS as their payment provider.

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