Outage in Olo
Payment Processor Issues: Heartland
Resolved MajorIncident Report
We're detecting elevated errors processing payments through Heartland. Ordering may be affected at locations using Heartland as their payment provider.
Components affected
Olo Payment Processing PartnersTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/10/2025 05:07PM
This incident has been resolved.
MONITORING
5 months ago - at 11/10/2025 04:28PM
We are seeing Heartland transactions return to normal and continue to monitor the situation.
IDENTIFIED
5 months ago - at 11/10/2025 03:45PM
Heartland has identified an issue on their end.
INVESTIGATING
5 months ago - at 11/10/2025 03:34PM
We're detecting elevated errors processing payments through Heartland. Ordering may be affected at locations using Heartland as their payment provider.
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