Outage in OneTrust
IM-1109 - Consent & Preference Cookie Categorisation Delays
Resolved Minor
June 11, 2025 - Started 7 days ago
- Lasted about 11 hours
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Outage Details
We are currently investigating an issue where cookie categorisation is not completing during website scans in the app environment. Customers may observe the "Cookie categorisation is not completed or failed. Please initiate categorisation" error message.
Our engineering team is working to resolve the delay and restore normal functionality as quickly as possible.
We will provide an update as soon as more information is available.
Components affected
OneTrust APP: Admin PortalLatest OneTrust outages
IM-1112 - Cloudflare Service Outages - 5 days ago
IM-1100 - APP-AU Privacy Module - 12 days ago
[IM-1092] Unable to open of download specific Reports - 20 days ago
IM-1078 - CMP Dashboard Data is Inaccurate - about 1 month ago
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