Outage in OneTrust

IM-1281 - Insights DSAR Dashboards and Reports Delays

Resolved Minor
October 16, 2025 - Started about 2 months ago - Lasted about 16 hours

Incident Report

We are currently observing a delay of approximately 7–8 hours for Insights DSAR Dashboards and Reports within the App-Prod environment. To address this, we have scaled up the infrastructure to enhance processing speed and are planning configuration changes to prevent recurrence. Updates will be provided upon milestone.

Components affected
OneTrust APP: Admin Portal

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