Outage in OneTrust
IM-1285 - AWS US East Outage
Resolved Minor
October 20, 2025 - Started 7 months ago
- Lasted 1 day
Incident Report
We are aware of an ongoing outage affecting Amazon Web Services (AWS) in the Northern Virginia (us-east-1) region. At this time, OneTrust services are not impacted by this incident.
Our engineering teams are actively monitoring the situation for any potential downstream effects and will provide updates as necessary.
Components affected
OneTrust APP: Admin Portal OneTrust APP: Consent Receipts OneTrust APP: Data Subject Portal OneTrust APP-AE: Admin Portal OneTrust APP-AE: Privacy Portal OneTrust APP-APAC: Admin Portal OneTrust APP-APAC: Consent Receipts OneTrust APP-APAC: Data Subject Portal OneTrust APP-AU: Admin Portal OneTrust APP-AU: Consent Receipts OneTrust APP-AU: Data Subject Portal OneTrust APP-BR: Admin Portal OneTrust APP-BR: Consent Receipts OneTrust APP-BR: Data Subject Portal OneTrust APP-CA: Admin Portal OneTrust APP-CA: Consent Receipt OneTrust APP-CA: Privacy Portal OneTrust APP-CH: Admin Portal OneTrust APP-CH: Consent Receipt OneTrust APP-CH: Privacy Portal OneTrust APP-DE: Admin Portal OneTrust APP-DE: Consent Receipts OneTrust APP-DE: Data Subject Portal OneTrust APP-EU: Admin Portal OneTrust APP-EU: Consent Receipts OneTrust APP-EU: Data Subject Portal OneTrust APP-FR: Admin Portal OneTrust APP-FR: Consent Receipt OneTrust APP-FR: Data Subject Portal OneTrust APP-HC: Admin Portal OneTrust APP-HC: Consent Receipt OneTrust APP-HC: DSAR Webform Integration OneTrust APP-IN: Admin Portal OneTrust APP-IN: Consent Receipt OneTrust APP-IN: Data Subject Portal OneTrust APP-JP: Admin Portal OneTrust APP-JP: Consent Receipt OneTrust APP-JP: Privacy Portal OneTrust APP-UK: Admin Portal OneTrust APP-UK: Consent Receipts OneTrust APP-UK: Data Subject PortalTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest OneTrust outages
IM-1490 - Insights & Reporting Service Degradation - 8 days ago
IM-1449 - Unexpected Delivery of Historical Email Notifications - about 1 month ago
IM-1427 - Assessment Submission Delays or failure - about 2 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
