Outage in OneTrust

IM-1285 - AWS US East Outage

Resolved Minor

October 20, 2025 - Started 4 months ago - Lasted 1 day

Incident Report

We are aware of an ongoing outage affecting Amazon Web Services (AWS) in the Northern Virginia (us-east-1) region. At this time, OneTrust services are not impacted by this incident.

Our engineering teams are actively monitoring the situation for any potential downstream effects and will provide updates as necessary.

Components affected

OneTrust APP: Admin Portal OneTrust APP: Consent Receipts OneTrust APP: Data Subject Portal OneTrust APP-AE: Admin Portal OneTrust APP-AE: Privacy Portal OneTrust APP-APAC: Admin Portal OneTrust APP-APAC: Consent Receipts OneTrust APP-APAC: Data Subject Portal OneTrust APP-AU: Admin Portal OneTrust APP-AU: Consent Receipts OneTrust APP-AU: Data Subject Portal OneTrust APP-BR: Admin Portal OneTrust APP-BR: Consent Receipts OneTrust APP-BR: Data Subject Portal OneTrust APP-CA: Admin Portal OneTrust APP-CA: Consent Receipt OneTrust APP-CA: Privacy Portal OneTrust APP-CH: Admin Portal OneTrust APP-CH: Consent Receipt OneTrust APP-CH: Privacy Portal OneTrust APP-DE: Admin Portal OneTrust APP-DE: Consent Receipts OneTrust APP-DE: Data Subject Portal OneTrust APP-EU: Admin Portal OneTrust APP-EU: Consent Receipts OneTrust APP-EU: Data Subject Portal OneTrust APP-FR: Admin Portal OneTrust APP-FR: Consent Receipt OneTrust APP-FR: Data Subject Portal OneTrust APP-HC: Admin Portal OneTrust APP-HC: Consent Receipt OneTrust APP-HC: DSAR Webform Integration OneTrust APP-IN: Admin Portal OneTrust APP-IN: Consent Receipt OneTrust APP-IN: Data Subject Portal OneTrust APP-JP: Admin Portal OneTrust APP-JP: Consent Receipt OneTrust APP-JP: Privacy Portal OneTrust APP-UK: Admin Portal OneTrust APP-UK: Consent Receipts OneTrust APP-UK: Data Subject Portal

Need to monitor OneTrust outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest OneTrust outages

IM-1401 - Reporting and Insight Dashboards down within APP-HC & UAT-HC - 6 days ago

IM-1380 - APP-PROD- Insights Data Mapping Data Lag - 24 days ago

IM-1359 - Inventory Service Delays (APP Environment) - about 2 months ago

IM-1350 - My.OneTrust.com website is intermittent - about 2 months ago

IM-1343 - Total Outage to OneTrust Services - 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook