Outage in OneTrust
IM-1417 - UAT Consent & Cookie Aggregation Failure
Resolved Minor
February 23, 2026 - Started 11 days ago
- Lasted 2 days
Incident Report
Summary AI Generated
OneTrust experienced a UAT environment issue where no new data was appearing in the Consent and Cookie Daily and Monthly dashboards following a platform deployment. The engineering team identified the root cause and implemented changes to prevent the issue from spreading to other environments. A fix was implemented for the affected UAT Admin Portal environment after 56.5 hours.
We are currently investigating an issue where no new data is appearing in the Consent and Cookie Daily and Monthly dashboards in UAT.
The issue was identified following a recent platform deployment. Our engineering team has identified the root cause and has made a change to the deployment to prevent additional environments from being impacted.
Work is ongoing to implement a fix for the affected environments. We will provide further updates as progress continues.
Components affected
OneTrust UAT: Admin PortalNeed to monitor OneTrust outages?
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