Outage in Onfido
Service degration in manual tasks
Resolved MinorIncident Report
Currently we are facing a problem with our authentication systems, as such we are having degradation of service with our analysts. Please bear with us as we try to solve the issue.
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Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 05/10/2022 10:05PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 3 years ago - at 05/10/2022 09:06PM
Our authentication services are undergoing issues
We are in contact with our providers in order to resolve this issue as soon as possible
INVESTIGATING
over 3 years ago - at 05/10/2022 08:43PM
Currently we are facing a problem with our authentication systems, as such we are having degradation of service with our analysts. Please bear with us as we try to solve the issue.
Latest Onfido outages
Increase in webhooks latency - 9 days ago
Identity Enhanced is experiencing a significant decrease in TaT for applicants globally (excluding UK, US applicants) - 10 days ago
QES increased turnaround time - 22 days ago
Increased document report TaT in the EU cluster - 24 days ago
Increase of withdrawn device intelligence reports - 26 days ago
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