Is Onfido API Down? Check the current Onfido API status

Onfido API is operational

Updated

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Current Onfido official ongoing incidents

No ongoing outages reported in Onfido's status page

IsDown pulls data from Onfido's status page every few minutes. Refresh the page every few minutes to see if there are any updates.

Onfido API issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Onfido API problems

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Onfido API outage history

IsDown has tracked 4 incidents for Onfido API since started monitoring Onfido status in June 2021.

  • Jun 21 2023

    We are currently investigating increased turnaround time in completion of Facial Similarity and Document reports. More details

  • Jul 20 2022

    over 2 years ago · lasted 11 minutes

    We are currently facing degradation throughout all of our infrastructure. Please hold as we work on a fix to the problem More details

  • Jun 09 2022

    over 2 years ago · lasted 15 minutes

    We've currently experiencing issues that are negatively impacting latency on check creation. We are currently investigating and we'll be back with an update in 15 minutes. Thank you for your patience. More details

  • Jun 2021 ...
    IsDown started monitoring Onfido status

    We've tracked and collected 4 incidents for Onfido API since started monitoring Onfido status

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Onfido API outages in the last 30 days

Number of Incidents

0 issues

Last incident

550 days ago

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Stay informed about Onfido status changes

IsDown offers an easy way to monitor Onfido with maximum flexibility

Major Outages Notifications

IsDown monitors API for major outages. A major outage is when API experiences a critical issue that severely affects one or more services/regions. When Onfido marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Onfido status page for minor outages. A minor outage is when API experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Onfido status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Onfido publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Onfido and all their 24 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Onfido and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Onfido API down today?

Onfido API isn't down. You can check Onfido API status and incident details on the top of the page. IsDown continuously monitors Onfido API official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Onfido API status?

Onfido API is currently operational. You can check Onfido API status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Onfido API outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Onfido API slow today?

Currently there's no report of Onfido API being slow. Check on the top of the page if there are any reported problems by other users.

How are Onfido API outages detected?

IsDown monitors the Onfido API official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Onfido API outage?

Onfido API last outage was on June 21, 2023 with the title "Increased turnaround time for Facial Similarity and Document reports"

Onfido not working for you? How do I know if Onfido is down?
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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