Outage in Onfido

Increased latency on check creation

Resolved Minor
June 09, 2022 - Started over 2 years ago - Lasted 15 minutes
Official incident page

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Outage Details

We've currently experiencing issues that are negatively impacting latency on check creation. We are currently investigating and we'll be back with an update in 15 minutes. Thank you for your patience.
Components affected
Onfido API Onfido API Onfido API
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 06/09/2022 10:23AM

Our team has identified the source of delays. Thank you for your patience while we continue to work towards a resolution. We will update you once delays have completely subsided.

INVESTIGATING over 2 years ago - at 06/09/2022 10:13AM

We are currently investigating and we'll be back with an update shortly.

INVESTIGATING over 2 years ago - at 06/09/2022 10:08AM

We've currently experiencing issues that are negatively impacting latency on check creation.

We are currently investigating and we'll be back with an update in 15 minutes. Thank you for your patience.

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