Outage in Onfido
Limited delays in check processing
Resolved Minor
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Outage Details
We've currently experiencing issues that are negatively impacting latency on check completion.
Our next update will be in 15 minutes. Thank you for your patience.
Components affected
Onfido Document Verification Onfido Document Verification Onfido Document VerificationLatest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 12/06/2023 07:05PM
This incident has been resolved.
INVESTIGATING
almost 2 years ago - at 12/06/2023 05:02PM
The issue is mitigated and there is no impact. We will continue monitoring.
INVESTIGATING
almost 2 years ago - at 12/06/2023 04:00PM
We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 12/06/2023 03:15PM
The issue is limited to EU.
We are still experiencing limited degraded performance in EU.
INVESTIGATING
almost 2 years ago - at 12/06/2023 03:05PM
We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 12/06/2023 02:50PM
We've currently experiencing issues that are negatively impacting latency on check completion.
Our next update will be in 15 minutes. Thank you for your patience.
Latest Onfido outages
Increased document report TaT in the EU cluster - 2 days ago
Increase of withdrawn device intelligence reports - 3 days ago
Delays in Webhook delivery in EU region - 9 days ago
Classic dashboard results latency - 13 days ago
Qualified Electronic Signature failures - 24 days ago
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