Outage in Open University

Performance Problems on LEM, Apprenticeships, TutorHome, registration pages, VOICE

Resolved Minor
October 25, 2022 - Started almost 3 years ago - Lasted about 2 hours

IsDown continuously monitors the Open University status page and multiple sources to provide up-to-date information. Check back with us for the latest Open University uptime status.

Outage Details

We are currently experiencing some technical issues which are impacting the following services:

• Tutorial Booking System (LEM)
• Viewing Student Loan information
• TutorHome
• Apprenticeships
• VOICE
• Registration & prospectus request websites

We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue.
Components affected
Open University Major Incident Open University Apprenticeship Portal Open University Dashboard Open University Module websites Open University StudentHome Open University Registration websites Open University TutorHome Open University Tutorial booking system Open University Other services
Latest Updates ( sorted recent to last )
almost 3 years ago - at 10/25/2022 09:13AM

We are currently experiencing some technical issues which are impacting the following services:

• Tutorial Booking System (LEM)
• Viewing Student Loan information
• TutorHome
• Apprenticeships
• VOICE
• Registration & prospectus request websites

We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue.

Latest Open University outages

StudentHome Access Problems - about 2 months ago
Issues with CIRCE - 2 months ago
StudentHome not displaying in full for PIs starting with Z96 or Z97 - 2 months ago
SAP Integration Platform Issues - 3 months ago
Missing content on Help Centre: registration policies & complaints related - 3 months ago

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