Outage in OpenAthens

Degradation Of Services

Resolved Minor
November 02, 2022 - Started about 2 years ago - Lasted about 17 hours
Official incident page

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Outage Details

Our cloud infrastructure provider have reported problems with their network which is causing intermittent issues with our service. We are monitoring the situation closely and will make any changes we can to improve the performance of our service. We will provide another update within the next hour.
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 11/02/2022 10:13PM

Our cloud infrastructure provider is still working on mitigating their network issues. Our monitoring has shown that our services are currently operating normally. We will continue to monitor the situation until our cloud infrastructure provider has resolved their issue.

MONITORING about 2 years ago - at 11/02/2022 03:54PM

Our cloud infrastructure provider is still working to mitigate their network issues. We will continue to monitor the situation and will make any changes we can to improve the performance of our service.

MONITORING about 2 years ago - at 11/02/2022 02:35PM

Our cloud infrastructure provider is still working to mitigate their network issues. We will continue to monitor the situation and will make any changes we can to improve the performance of our service.

We will provide another update within the next hour.

MONITORING about 2 years ago - at 11/02/2022 01:38PM

Our cloud provider are still working to mitigate their network issues. We have made a few changes to improve service performance, however the following services are still intermittently affected:

Authentication Point
Authentication API
MyAthens user portal

MONITORING about 2 years ago - at 11/02/2022 12:46PM

Our cloud infrastructure provider have reported problems with their network which is causing intermittent issues with our service.

We are monitoring the situation closely and will make any changes we can to improve the performance of our service.

We will provide another update within the next hour.

Latest OpenAthens outages

Service Outage - P2 - 3 days ago
Degradation Of Service - P2 - about 2 months ago
Service Outage - P1 - 2 months ago

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