Outage in OpenText
Multiple clients were facing issues with different services flowing through Tinton falls
Resolved Minor
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Outage Details
Components affected
OpenText Production Messaging OpenText RightFax Connect OpenText Desktop Messaging BMS OpenText Production Messaging BMS OpenText Notifications - Email OpenText Fax2MailLatest Updates ( sorted recent to last )
The following services may have experienced service interruption or processing The issue is now resolved. We appreciate your patience.
OpenText Desktop Messaging - BMS (NA)
OpenText Notifications - Email (NA)
OpenText Production Messaging - BMS (NA)
OpenText Production Messaging - Fax (NA)
OpenText RightFax Connect (NA)
Tracking number: IM3388778
Clients may have experienced service interruption or processing delays. Service has been restored. Document and visibility backlogs exist and are currently being processed. New traffic is being queued in the backlog. We appreciate your patience.
OpenText Desktop Messaging - BMS (NA)
OpenText Notifications - Email (NA)
OpenText Production Messaging - BMS (NA)
OpenText Production Messaging - Fax (NA)
OpenText RightFax Connect (NA)
Tracking number: IM3388778
Clients may experience service interruption or processing delays. Document and Visibility backlogs exist. New traffic is being queued in the backlog. OpenText has assembled and working to diagnose. Services capable of failover have been routed to our alternate facility for business continuity. We appreciate your patience.
OpenText Desktop Messaging - BMS (NA)
OpenText Notifications - Email (NA)
OpenText Production Messaging - BMS (NA)
OpenText Production Messaging - Fax (NA)
OpenText RightFax Connect (NA)
Tracking number: IM3388778
Clients may experience service interruption or processing delays. Document and Visibility backlogs exist. New traffic is being queued in the backlog. OpenText has assembled and working to diagnose. Services capable of failover have been routed to our alternate facility for business continuity. We appreciate your patience.
OpenText Desktop Messaging - BMS (NA)
OpenText Notifications - Email (NA)
OpenText Production Messaging - BMS (NA)
OpenText Production Messaging - Fax (NA)
OpenText RightFax Connect (NA)
Tracking number: IM3388778
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