Outage in OpenText

Cloud Fax services North America are experiencing service connectivity issues

Resolved Minor
May 12, 2024 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

The following services are experiencing service connectivity issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience. - Fax2Mail - Production Messaging - RightFax Connect - Desktop Messaging BMS - Production Messaging BMS - Notifications - Email - Notifications - SMS - Notifications - Voice Tracking Number: IM3473863
Components affected
OpenText Desktop Messaging BMS OpenText Fax2Mail OpenText RightFax Connect OpenText Notifications - Email OpenText Notifications - Voice OpenText Production Messaging BMS OpenText Production Messaging OpenText Notifications - SMS
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/12/2024 07:04AM

The following services were experiencing service connectivity issues. The issue is now resolved. We appreciate your patience.

- Fax2Mail
- Production Messaging
- RightFax Connect
- Desktop Messaging BMS
- Production Messaging BMS
- Notifications - Email
- Notifications - SMS
- Notifications - Voice

Tracking Number: IM3473863

IDENTIFIED 5 months ago - at 05/12/2024 05:02AM

The following services are experiencing service connectivity issues. Teams are currently assembled and working to resolve the issue. Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.

- Fax2Mail
- Production Messaging
- RightFax Connect
- Desktop Messaging BMS
- Production Messaging BMS
- Notifications - Email
- Notifications - SMS
- Notifications - Voice

Tracking Number: IM3473863

IDENTIFIED 5 months ago - at 05/12/2024 03:59AM

The following services are experiencing service connectivity issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Fax2Mail
- Production Messaging
- RightFax Connect
- Desktop Messaging BMS
- Production Messaging BMS
- Notifications - Email
- Notifications - SMS
- Notifications - Voice

Tracking Number: IM3473863

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