Outage in OpenText
Uploaded Files to EMP Service are not accessible
Resolved MinorIncident Report
The Zix Encryption Service - Email Message Privacy (EMP) is currently experiencing an issue with files being inaccessible to recipients. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3700411
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/29/2025 05:55PM
The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with file uploading/downloading. Teams have identified a possible cause and are working to resolve the issue as quickly as possible. While the problem has not been fully resolved, the teams are continuing to work behind the scenes. We appreciate your patience.
Tracking Number: IM3700411
IDENTIFIED
11 months ago - at 05/27/2025 02:18PM
The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with file uploading/downloading. Teams have identified a possible cause and are working to resolve the issue as quickly as possible. We appreciate your patience.
Tracking Number: IM3700411
IDENTIFIED
11 months ago - at 05/23/2025 07:17PM
The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with file uploading/downloading. Teams have identified a possible cause and are working to resolve the issue as quickly as possible. We appreciate your patience.
Tracking Number: IM3700411
IDENTIFIED
11 months ago - at 05/21/2025 11:27AM
The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with files being inaccessible to recipients. Teams have identified a possible cause and are working to resolve the issue as quickly as possible. We appreciate your patience.
Tracking Number: IM3700411
INVESTIGATING
11 months ago - at 05/20/2025 11:30AM
The Zix Encryption Service - Email Message Privacy (EMP) continues to experience sporadic issues with files being inaccessible to recipients. Teams are assembled and working to resolve the issue as quickly as possible. We appreciate your patience.
Tracking Number: IM3700411
INVESTIGATING
11 months ago - at 05/19/2025 11:25AM
The Zix Encryption Service - Email Message Privacy (EMP) is continuing to experience sporadic issues with files being inaccessible to recipients. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3700411
INVESTIGATING
11 months ago - at 05/16/2025 04:25PM
The Zix Encryption Service - Email Message Privacy (EMP) is currently experiencing an issue with files being inaccessible to recipients. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3700411
Latest OpenText outages
Archiving Services are giving errors when trying to access - about 22 hours ago
Core Europe applications are currently unavailable - 16 days ago
Admin Center EU is in a degraded state - 17 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
