Outage in OpenText

Zix Encryption Services - Erado SecureMail (ESM) IP Blocked by AT&T

Minor
May 20, 2025 - Started about 19 hours ago
Official incident page

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Outage Details

Zix Encryption Services - Erado SecureMail (ESM)is currently experiencing an issue with email destined for AT&T owned servers. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3702571
Latest Updates ( sorted recent to last )
MONITORING about 13 hours ago - at 05/20/2025 08:24PM

Zix Encryption Services - Erado SecureMail (ESM) was experiencing an issue with email destined for AT&T owned servers. The team has received word from AT&T that the issue has been resolved. We will monitor until the morning. We appreciate your patience.

Tracking Number: IM3702571

INVESTIGATING about 19 hours ago - at 05/20/2025 02:03PM

Zix Encryption Services - Erado SecureMail (ESM)is currently experiencing an issue with email destined for AT&T owned servers. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3702571

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