Outage in OpenText
Desktop Messaging BMS were experiencing degradation in service.
Resolved MinorIncident Report
Desktop Messaging BMS customers are unable to receive inbound faxes and notices when using Spamhaus in Lithia Spring, Georgia. Teams are currently assembled and working to resolve the issue. Document backlogs exist. We appreciate your patience.
- Cloud Fax services APAC
- Cloud Fax services Europe
- Cloud Fax services North America
Tracking Number: IM3702991
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/21/2025 06:31AM
Desktop Messaging BMS customers were unable to receive inbound faxes and notices originating from Lithia Spring, Georgia. The issue is now resolved. Document backlogs have been cleared. We appreciate your patience.
- Cloud Fax services APAC
- Cloud Fax services Europe
- Cloud Fax services North America
Tracking Number: IM3702991
MONITORING
11 months ago - at 05/21/2025 05:59AM
Desktop Messaging BMS customers were unable to receive inbound faxes and notices originating from Lithia Spring, Georgia. Service is restored. Document backlogs exist and are currently being processed. We appreciate your patience.
- Cloud Fax services APAC
- Cloud Fax services Europe
- Cloud Fax services North America
Tracking Number: IM3702991
MONITORING
11 months ago - at 05/21/2025 04:59AM
Desktop Messaging BMS customers were unable to receive inbound faxes and notices when using Spamhaus in Lithia Spring, Georgia. Service is restored. Document backlogs exist and are currently being processed. We appreciate your patience.
- Cloud Fax services APAC
- Cloud Fax services Europe
- Cloud Fax services North America
Tracking Number: IM3702991
MONITORING
11 months ago - at 05/21/2025 04:58AM
Desktop Messaging BMS customers were unable to receive inbound faxes and notices when using Spamhaus in Lithia Spring, Georgia. Service is restored. Document backlogs exist and are currently being processed. We appreciate your patience.
- Cloud Fax services APAC
- Cloud Fax services Europe
- Cloud Fax services North America
Tracking Number: IM3702991
INVESTIGATING
11 months ago - at 05/21/2025 04:01AM
Desktop Messaging BMS customers are unable to receive inbound faxes and notices when using Spamhaus in Lithia Spring, Georgia. Teams are currently assembled and working to resolve the issue. Document backlogs exist. We appreciate your patience.
- Cloud Fax services APAC
- Cloud Fax services Europe
- Cloud Fax services North America
Tracking Number: IM3702991
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