OpenVPN Outage History

OpenVPN's CloudConnexa service experienced false status displays and incorrect email notifications about connector statuses for 8 minutes. The issue was isolated to the status page visualization and email notifications, with all "Connector Status was changed" emails being false positives, while actual user and connector connectivity remained unaffected. The problem was identified, fixed, and resolved within the brief timeframe.

OpenVPN's CloudConnexa service in the Sydney, Australia region experienced issues that prevented normal operation for 15 hours. The outage affected users' ability to connect through the Sydney regional gateway. The service was fully restored and the region returned to normal operation.

OpenVPN's CloudConnexa service experienced IPsec connectivity issues in the Amsterdam, Netherlands region for 28.2 hours. The incident affected users' ability to establish IPsec connections through the Amsterdam region. The service was restored after implementing a solution and monitoring period.

OpenVPN experienced slowness issues within tunnels affecting CloudConnexa regions in Frankfurt, Zurich, London, and Johannesburg, as well as Cyber Shield Traffic Filtering services. The problem was identified as related to CloudConnexa Cyber Shield Traffic Filtering, and a fix was deployed and monitored before the issue was resolved after 2.1 hours.