Outage in Optum
Update: Clinical Exchange Quest results processing delays
Resolved MinorIncident Report
Quest results processing for all Clinical Exchange customers is currently delayed. This is only impacting Quest results
We are working to resolve this issue as quickly as possible.
REF 17521127
Components affected
Optum Clinical Exchange Labs and Hospitals Optum Clinical Exchange Channel Partners including ePrescribe and Orders & ResultsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/05/2025 07:12PM
This issue is resolved. Quest results processing is now caught up.
MONITORING
12 months ago - at 05/05/2025 06:09PM
Update: Quest results are processing and we expect to have all results processed by this afternoon.
We will send an update when all results have been processed.
INVESTIGATING
12 months ago - at 05/05/2025 03:16PM
Quest results processing for all Clinical Exchange customers is currently delayed. This is only impacting Quest results
We are working to resolve this issue as quickly as possible.
REF 17521127
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