Outage in Optum
Initial Notice: Central Services EPR is facing slow response time
Resolved MajorIncident Report
Summary AI Generated
Optum's Central Services EPR experienced slow response times for 40 minutes, affecting the Exchange Dx component. The service degradation was actively investigated and resolved without further details on the root cause or specific remediation steps.
We are aware of the slow EPR response times. We are actively investigating the slowness and will provide updates as more information becomes available. We apologize for any inconvenience this may cause.
INC#INC49298901
Components affected
Optum Exchange DxNeed to monitor Optum outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 22 hours ago - at 04/03/2026 03:46PM
This incident has been resolved.
INVESTIGATING
about 23 hours ago - at 04/03/2026 03:06PM
We are aware of the slow EPR response times. We are actively investigating the slowness and will provide updates as more information becomes available. We apologize for any inconvenience this may cause.
INC#INC49298901
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