Outage in Optum

Resolved: Clinical Exchange results processing delays

Resolved Minor
May 20, 2025 - Started 17 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue with lab results processing, notably with vpn connected laboratories. We are working to correct this issue and will update you when it is resolved.
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 05/20/2025 08:51PM

This incident has been resolved and all results have been processed.

IDENTIFIED 17 days ago - at 05/20/2025 07:12PM

We have identified an issue with lab results processing, notably with vpn connected laboratories.

We are working to correct this issue and will update you when it is resolved.

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