Outage in Optum
Initial: InterQual® Government Services Outage
Resolved MinorIncident Report
We are aware of an issue currently preventing users from accessing the InterQual Government Services production environment (https://prod-gov.dsiqc.changehealthcare.com/caas). We are currently investigating this issue. Additional information will be provided as we make progress towards a resolution.
# INC43894767
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/27/2025 01:13PM
The issue impacting users from accessing the InterQual Government Services production environment has been investigated and resolved. We’ve confirmed that InterQual systems are functioning as expected.
INVESTIGATING
10 months ago - at 06/27/2025 12:27PM
We are aware of an issue currently preventing users from accessing the InterQual Government Services production environment (https://prod-gov.dsiqc.changehealthcare.com/caas). We are currently investigating this issue. Additional information will be provided as we make progress towards a resolution.
# INC43894767
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