Outage in Optum
Resolved Notice: Medical network Real Time Facing Issue
Resolved MajorIncident Report
Medical Network Realtime transactions are failing for ~50% of transactions. Troubleshooting in process.
INC/CSA/Ref #INC0738379
Components affected
Optum Real-time eligibility transactionsTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/01/2025 11:19AM
Services have been restored, and processing times have returned to normal.
INC/CSA/Ref #INC0738379
IDENTIFIED
10 months ago - at 07/01/2025 10:40AM
The issue has been identified, and the resolution is currently in progress.
INC/CSA/Ref #INC0738379
INVESTIGATING
10 months ago - at 07/01/2025 09:35AM
Medical Network Realtime transactions are failing for ~50% of transactions. Troubleshooting in process.
INC/CSA/Ref #INC0738379
Latest Optum outages
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
