Outage in Optum
Update: ABSOLUTE AR EMERALD CHC : Encountering an error on the Absolute AR website
Resolved MajorIncident Report
AbsoluteAR Emerald will be unavailable for a short time this morning to deploy an emergency fix to the application. We apologize for the inconvenience and appreciate your patience as we work to restore service.
INC#INC44278810
Components affected
Optum Absolute ARTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/18/2025 11:08PM
The AbsoluteAR team has successfully deployed an emergency fix for the application. Our application has been restored. We regret any inconvenience this may have caused and sincerely appreciate your patience.
MONITORING
9 months ago - at 07/18/2025 09:07PM
The AbsoluteAR team is actively working on deploying an emergency fix for the application. We regret any inconvenience this may have caused and sincerely appreciate your patience as we work to restore normal operations.
MONITORING
9 months ago - at 07/18/2025 05:02PM
The AbsoluteAR team is actively working on deploying an emergency fix for the application. We regret any inconvenience this may have caused and sincerely appreciate your patience as we work to restore normal operations.
MONITORING
9 months ago - at 07/18/2025 04:09PM
The AbsoluteAR team is actively working on deploying an emergency fix for the application. We regret any inconvenience this may have caused and sincerely appreciate your patience as we work to restore normal operations.
MONITORING
9 months ago - at 07/18/2025 02:56PM
AbsoluteAR is currently working to deploy an emergency fix for the application. We apologize for the inconvenience and appreciate your continued patience as we work to restore full functionality.
IDENTIFIED
9 months ago - at 07/18/2025 01:33PM
AbsoluteAR is still working to deploy an emergency fix to the application. We apologize for the inconvenience and appreciate your patience as we work to restore service.
INVESTIGATING
9 months ago - at 07/18/2025 12:18PM
AbsoluteAR Emerald will be unavailable for a short time this morning to deploy an emergency fix to the application. We apologize for the inconvenience and appreciate your patience as we work to restore service.
INC#INC44278810
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