Outage in Optum

Optum Rx Timeouts

Resolved Minor
October 22, 2025 - Started 25 days ago - Lasted 8 days
Official incident page

Incident Report

The Processor Optum Rx is experiencing sporadic connectivity issues starting Monday Oct. 20, 2025. Optum Insight Rx Connect switch service may be impacted. Optum Rx is working on a resolution. Optum Insight switch is closely monitoring this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 10/30/2025 03:54PM

This incident has been resolved.

INVESTIGATING 25 days ago - at 10/22/2025 10:00PM

The Processor Optum Rx is experiencing sporadic connectivity issues starting Monday Oct. 20, 2025. Optum Insight Rx Connect switch service may be impacted.
Optum Rx is working on a resolution. Optum Insight switch is closely monitoring this issue.

Latest Optum outages

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New Incident: multiple products- Production - 18 days ago
System Incident - Multiple Products Being Impacted - 18 days ago

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