Outage in Optum
Update Notice: CLINICAL EXCHANGE - Customer reporting that they were getting a service unavailable
Resolved MajorIncident Report
We are aware of intermittent reports of users unable to access the Clinical Exchange portal.
INC/CSA/Ref # INC46190677
Components affected
Optum Clinical Exchange Channel Partners including ePrescribe and Orders & ResultsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/24/2025 09:28PM
Intermittent access issues are resolved as of 3:45 PM CT.
INC/CSA/Ref # INC46190677
IDENTIFIED
6 months ago - at 10/24/2025 09:18PM
Intermittent access issues are resolved as of 3:45 PM CT. We will continue to monitor the system
INC/CSA/Ref # INC46190677
INVESTIGATING
6 months ago - at 10/24/2025 08:59PM
We are aware of intermittent reports of users unable to access the Clinical Exchange portal.
INC/CSA/Ref # INC46190677
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