Outage in Optum
Update Notice: EXPLORE DX REPORTING SERVICE (CHC) - AbsoluteAR data is not current in Explore EDW. The remediation is taking way too long.
Resolved MinorIncident Report
There is currently a delay with delivery of current Absolute AR data. This also impacts dashboards within the Absolute application.
We are actively working to restore functionality as quickly as possible. We apologize for any inconvenience.
INC/CSA/Ref # INC46323896
Components affected
Optum Absolute ARNeed to monitor Optum outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 11/01/2025 01:19PM
The delay in delivering the latest Absolute AR data has been resolved.
MONITORING
about 3 hours ago - at 11/01/2025 11:49AM
There is currently a delay in delivering the latest Absolute AR data, which is also impacting dashboards within the Absolute application. Our team is actively working to restore functionality, and remediation efforts are expected to continue into Saturday. We will provide an update by midday Saturday. We apologize for any inconvenience caused.
IDENTIFIED
about 18 hours ago - at 10/31/2025 09:03PM
There is currently a delay with delivery of current Absolute AR data. This also impacts dashboards within the Absolute application.
We are actively working to restore functionality; remediation will carry into Saturday. We will send another update midday Saturday. We apologize for any inconvenience.
IDENTIFIED
about 19 hours ago - at 10/31/2025 08:19PM
There is currently a delay with delivery of current Absolute AR data. This also impacts dashboards within the Absolute application.
We are actively working to restore functionality as quickly as possible and remediation continues. We apologize for any inconvenience.
INVESTIGATING
about 21 hours ago - at 10/31/2025 05:48PM
There is currently a delay with delivery of current Absolute AR data. This also impacts dashboards within the Absolute application.
We are actively working to restore functionality as quickly as possible and will have another update after 3:30pm CST. We apologize for any inconvenience.
INVESTIGATING
about 22 hours ago - at 10/31/2025 04:47PM
There is currently a delay with delivery of current Absolute AR data. This also impacts dashboards within the Absolute application.
We are actively working to restore functionality as quickly as possible. We apologize for any inconvenience.
INVESTIGATING
about 23 hours ago - at 10/31/2025 03:48PM
There is currently a delay with delivery of current Absolute AR data. This also impacts dashboards within the Absolute application.
We are actively working to restore functionality as quickly as possible. We apologize for any inconvenience.
INC/CSA/Ref # INC46323896
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