Update Notice: Multiple Products Impacted - Service Outage

No additional impacts have been identified by Cloudflare or Optum. All Optum products are fully available, and the issue caused by Cloudflare has been resolved.

We are continuing to monitor for any further issues.

Cloudflare has moved all UHG accounts from the new version of its frontline proxy back to the previous version to restore service. Our teams are actively monitoring and verifying that all products across the organization are fully restored. We will provide a resolution update within approximately one hour, assuming the issue does not reoccur.

We are continuing to work on a fix for this issue.

Cloudflare has identified a resolution, and engineers are preparing to deploy the fix. Deployment is expected to begin at approximately 9:15 AM ET. We will share additional information and updates once the deployment is underway.

We are continuing to investigate this issue.

We are aware of a service disruption affecting multiple Optum products. Our vendor, Cloudflare, is currently experiencing a partial outage and is actively investigating the issue. We are monitoring the situation closely and will share updates as soon as they become available.