Outage in Optum
Initial: RCM ASSURANCE : Performance Issue
Resolved MajorIncident Report
11/18/2025 (08:10 AM)
Assurance Reimbursement Management is experiencing an issue with intermittent performance. This may result in Inability to login to Assurance. Optum is working to resolve this issue. We will notify you as soon as additional information becomes available .We apologize for any inconvenience
INC#INC46674349
Components affected
Optum Assurance Reimbursement ManagementNeed to monitor Optum outages?
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Latest Updates ( sorted recent to last )
INVESTIGATING
2 months ago - at 11/18/2025 01:14PM
11/18/2025 (08:10 AM)
Assurance Reimbursement Management is experiencing an issue with intermittent performance. This may result in Inability to login to Assurance. Optum is working to resolve this issue. We will notify you as soon as additional information becomes available .We apologize for any inconvenience
INC#INC46674349
Latest Optum outages
Initial Notice: ERX-NETWORK (CHC) - Electronic Prescriptions are failing to/from pharmacies - 28 days ago
Resolved Notice: MEDICAL NETWORK RELAY EXCHANGE - Service Disruption involving Enrollment Central and Provider Management. - about 1 month ago
Update Notice- Clinical Exchange- delay with results processing - about 1 month ago
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