Outage in Optum

Initial : MedRx : Website Unavailable

Resolved Major
November 18, 2025 - Started 5 days ago - Lasted 8 minutes
Official incident page

Incident Report

11/18/2025 (08:45 AM) Optum Insight is currently investigating an issue causing the MedRx website to be unavailable. An update will be issued as soon as possible. INC#INC46674349
Components affected
Optum MedRx

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Latest Updates ( sorted recent to last )
INVESTIGATING 5 days ago - at 11/18/2025 01:47PM

11/18/2025 (08:45 AM)

Optum Insight is currently investigating an issue causing the MedRx website to be unavailable. An update will be issued as soon as possible.

INC#INC46674349

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