Outage in Optum
Initial Notice - Medical Network Relay Exchange - Service Disruption involving Enrollment Central and the Provider Management Tool
Resolved MajorIncident Report
We’re experiencing an issue with one of our partners that may temporarily affect adding new enrollments and provider creation. We’re working to fix this quickly and appreciate your patience.
INC # INC46831590
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 11/25/2025 06:03PM
Issue with our partner is now resolved, adding new enrollments and provider creation has been restored. Thank you for your understanding and patience as we worked to resolve this matter.
INVESTIGATING
13 days ago - at 11/25/2025 05:03PM
We’re experiencing an issue with one of our partners that may temporarily affect adding new enrollments and provider creation. We’re working to fix this quickly and appreciate your patience.
INC # INC46831590
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