Outage in Optum

New Incident: Clinical Exchange - MFA and printing Issues related to maintenance

Resolved Major

February 18, 2026 - Started 2 months ago - Lasted 31 minutes
Official incident page

Incident Report

We are aware of an issue affecting Clinical Exchange and are currently working toward a resolution. INC#INC48489210

Components affected

Optum Clinical Exchange Channel Partners including ePrescribe and Orders & Results

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/18/2026 03:06PM

The issue is fixed.

INC#INC48489210

INVESTIGATING 2 months ago - at 02/18/2026 02:36PM

We are aware of an issue affecting Clinical Exchange and are currently working toward a resolution.

INC#INC48489210

Latest Optum outages

Resolved Notice - NM CONTRACT MANAGER - Service Disruption - 1 day ago

Resolved Notice - MEDICAL NETWORK PAYER CONNECTIVITY SERVICES - Medical Network PCS real‑time processing is down. - 7 days ago

Resolved Notice: TES and PI users are impacted by Zscaler access issue - 12 days ago

Update Notice: Central Services EPR is facing slow response time - 18 days ago

Initial Notice: Central Services EPR is facing slow response time - 18 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook