Outage in Optum
Update Notice : Clinical Exchange - MFA and printing Issues related to maintenance
Resolved MajorIncident Report
The Clinical Exchange team is aware of an issue impacting some laboratory customers . We are working to resolve the issue as quickly as possible.
INC#INC48489210
Components affected
Optum Clinical Exchange Channel Partners including ePrescribe and Orders & ResultsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/18/2026 05:33PM
We are pleased to inform you that the issue affecting Clinical Exchange has been resolved.
#INC48489210
IDENTIFIED
2 months ago - at 02/18/2026 05:04PM
The Clinical Exchange team is aware of an issue impacting some laboratory customers . We continue to actively work on resolving the issue as quickly as possible.
#INC48489210
INVESTIGATING
2 months ago - at 02/18/2026 03:54PM
The Clinical Exchange team is aware of an issue impacting some laboratory customers . We are working to resolve the issue as quickly as possible.
INC#INC48489210
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