Outage in Optum
Initial Notice: RXNS CARDFINDER REAL-TIME CHC- Optum insight is currently experiencing intermittent timeouts with Cardfinder Eligibility checks.
Resolved MajorIncident Report
Summary AI Generated
Optum's Cardfinder Eligibility service experienced intermittent timeouts for approximately 19 minutes on June 16, 2026. The issue impacted real-time Cardfinder eligibility checks during this period. The problem was identified and resolved, restoring normal service operation.
We have identified intermittent timeouts occurring with our Cardfinder service and are working to resolve the issue. We will send an update once there is any new information or a resolution.
INC #INC50569042
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/16/2026 04:35PM
The issue causing intermittent timeouts with our Cardfinder service have been resolved and the service is no longer experiencing any timeouts. Thank you for your patience while we worked through this issue.
INC #INC50569042
INVESTIGATING
about 1 month ago - at 06/16/2026 04:17PM
We have identified intermittent timeouts occurring with our Cardfinder service and are working to resolve the issue. We will send an update once there is any new information or a resolution.
INC #INC50569042
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