Outage in Ortto
Degraded Performance
Resolved Minor
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Outage Details
We are experiencing degraded performance related to heavy load on a database. We are looking into the issue. We are in touch with our database provider and they are investigating.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/19/2023 08:18PM
The system is back to a stable and healthy state now so we are considering this incident resolved. More work will follow to look into the root causes and prevent them in future.
INVESTIGATING
over 1 year ago - at 09/19/2023 05:33PM
We are experiencing degraded performance related to heavy load on a database. We are looking into the issue. We are in touch with our database provider and they are investigating.
Latest Ortto outages
Issue with platform login for customers with access to Autopilot Journeys and issue with Autopilot Journeys - 7 days ago
Partial Performance Degradation - 2 months ago
Temporary issue with Ortto account settings related email - about 1 year ago
Network issue affecting some users - over 2 years ago
CDP issue - over 2 years ago
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