Outage in Ortto

Degraded Performance

Resolved Minor
September 19, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing degraded performance related to heavy load on a database. We are looking into the issue. We are in touch with our database provider and they are investigating.
Components affected
Ortto application Ortto API
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/19/2023 08:18PM

The system is back to a stable and healthy state now so we are considering this incident resolved. More work will follow to look into the root causes and prevent them in future.

INVESTIGATING about 1 year ago - at 09/19/2023 05:33PM

We are experiencing degraded performance related to heavy load on a database. We are looking into the issue. We are in touch with our database provider and they are investigating.

Latest Ortto outages

Network issue affecting some users - almost 2 years ago
CDP issue - almost 2 years ago
Ortto is experiencing slowness - about 2 years ago
Task processing delay - about 2 years ago

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