On August 22, 2026, the OVHcloud Public Cloud API in the GRA11 region was unavailable for approximately 16 minutes (00:53–01:09 UTC), preventing customers from creating, starting, or managing their instances. The outage was caused by a software issue. Service was fully restored by 01:09 UTC, with monitoring kept active to ensure stability.
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We are pleased to inform you that the incident affecting our Public Cloud offering has been resolved.
Start time : 22/08/2026 00:53 UTC
End time : 22/08/2026 01:09 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Service has been fully restored since 22/08/2026 01:09 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 22/08/2026 00:53 UTC
Impacted Service(s) : The API in the GRA11 region was temporarily unavailable.
Customers Impact : Customers are having issues to create, start, or manage their instances located in the specified region.
We apologize for any inconvenience caused and appreciate your understanding.
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