Outage in OVHcloud
[GRA5/6/7/8/9/11][Compute - Instance] - Instance incident notification
Resolved MajorIncident Report
Summary AI Generated
On August 25, 2026, OVHcloud experienced a 58-minute incident affecting Compute instances across the GRA5, GRA6, GRA7, GRA8, GRA9, and GRA11 regions, rendering some instances unreachable due to an unexpected underlying infrastructure malfunction. Customers in the affected regions were temporarily unable to access their instances. The incident was resolved by 07:03 UTC, restoring normal service.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA5/6/7/8/9/11 regions.
Here are some supplementary details :
Start time : 25/08/2026 06:05 UTC
Impacted Service(s) : Some instances in the GRA5/6/7/8/9/11 regions are unreachable.
Customers Impact : Some customers are temporarily unable to access instances located on the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Components affected
OVHcloud GRA3Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/25/2026 07:11AM
We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.
Start time : 25/08/2026 06:05 UTC
End time : 25/08/2026 07:03 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
IDENTIFIED
3 days ago - at 08/25/2026 06:24AM
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA5/6/7/8/9/11 regions.
Here are some supplementary details :
Start time : 25/08/2026 06:05 UTC
Impacted Service(s) : Some instances in the GRA5/6/7/8/9/11 regions are unreachable.
Customers Impact : Some customers are temporarily unable to access instances located on the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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