Outage in OVHcloud
[GRA3][Compute - Instance] - Compute Instance Incident Notification
Resolved MajorIncident Report
Summary AI Generated
On August 23, 2026, OVHcloud experienced a 14-minute outage affecting Compute Instances in the GRA3 region, rendering some instances unreachable for customers. The incident was caused by an unexpected underlying infrastructure malfunction. Service was fully restored by 23:49 UTC.
We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary issue in the GRA3 Region.
Here are some supplementary details :
Start time : 23/08/2026 23:38 UTC
Impacted Service(s) : Some instances in the GRA3 region are unreachable.
Customers Impact : Some customers are temporarily unable to access instances located on the specified region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Components affected
OVHcloud GRA3Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/23/2026 11:57PM
This incident has been resolved.
IDENTIFIED
4 days ago - at 08/23/2026 11:53PM
We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.
Start time : 23/08/2026 23:38 UTC
End time : 23/08/2026 23:49 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
IDENTIFIED
4 days ago - at 08/23/2026 11:46PM
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA3 region.
Here are some supplementary details :
Start time : 23/08/2026 23:38 UTC
Impacted Service(s) : Some instances in the GRA3 region are unreachable.
Customers Impact : Some customers are temporarily unable to access instances located on the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
INVESTIGATING
4 days ago - at 08/23/2026 11:45PM
We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary issue in the GRA3 Region.
Here are some supplementary details :
Start time : 23/08/2026 23:38 UTC
Impacted Service(s) : Some instances in the GRA3 region are unreachable.
Customers Impact : Some customers are temporarily unable to access instances located on the specified region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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