Outage in Palo Alto Networks

Cortex - Intermittent login Issues in all regions

Resolved Major
February 20, 2024 - Started 10 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently experiencing login issues with Cortex Products in all regions. The current impact is that the Cortex console is not available intermittently. Cortex XDR agents' local protection continues to function normally. All data ingestion is unaffected as well.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/21/2024 03:12AM

This incident has been resolved.

MONITORING 10 months ago - at 02/20/2024 08:30PM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 02/20/2024 08:10PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 02/20/2024 08:07PM

We are currently experiencing login issues with Cortex Products in all regions.

The current impact is that the Cortex console is not available intermittently.

Cortex XDR agents' local protection continues to function normally.
All data ingestion is unaffected as well.

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