Outage in Palo Alto Networks

WildFire Issue

Resolved Minor
May 10, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

WildFire is currently experiencing an issue in all our clouds. We are actively working on this issue and will provide another update by 06:45 UTC with further details. Customer Impact: Delay in Sample Processing Workaround: N/A
Components affected
Palo Alto Networks WildFire Canada Cloud Palo Alto Networks WildFire UK Cloud Palo Alto Networks WildFire U.S. Government Cloud Palo Alto Networks WildFire Singapore Cloud Palo Alto Networks WildFire Japan Cloud Palo Alto Networks WildFire Global Cloud Palo Alto Networks WildFire Europe Cloud
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 05/10/2024 07:02AM

This incident has been resolved.

MONITORING 10 months ago - at 05/10/2024 06:51AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 05/10/2024 04:48AM

WildFire is currently experiencing an issue in all our clouds. We are actively working on this issue and will provide another update by 06:45 UTC with further details.

Customer Impact: Delay in Sample Processing

Workaround: N/A

Latest Palo Alto Networks outages

Prisma Access - RN and SC IKEv1 tunnels down - about 11 hours ago
WildFire Issue in UK Cloud - about 12 hours ago
Prisma Cloud Compute - Agentless scanning is not available - 2 days ago
Strata Cloud Manager Command Center intermittent stale data for 30 days filter (US Region) - 2 days ago
Strata Cloud Manager AIOPS for NGFW Unavailable - 2 days ago

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