Outage in Palo Alto Networks

WildFire Issue

Resolved Minor
May 10, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

WildFire is currently experiencing an issue in all our clouds. We are actively working on this issue and will provide another update by 06:45 UTC with further details. Customer Impact: Delay in Sample Processing Workaround: N/A
Components affected
Palo Alto Networks WildFire Canada Cloud Palo Alto Networks WildFire UK Cloud Palo Alto Networks WildFire U.S. Government Cloud Palo Alto Networks WildFire Singapore Cloud Palo Alto Networks WildFire Japan Cloud Palo Alto Networks WildFire Global Cloud Palo Alto Networks WildFire Europe Cloud
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 05/10/2024 07:02AM

This incident has been resolved.

MONITORING 4 months ago - at 05/10/2024 06:51AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 05/10/2024 04:48AM

WildFire is currently experiencing an issue in all our clouds. We are actively working on this issue and will provide another update by 06:45 UTC with further details.

Customer Impact: Delay in Sample Processing

Workaround: N/A

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