Outage in Palo Alto Networks

WildFire Issue

Resolved Minor
June 26, 2024 - Started 10 days ago - Lasted about 5 hours
Official incident page

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Outage Details

WildFire is currently experiencing an issue in EU, Germany, UK and Switzerland Clouds. We are actively working on this issue and will provide another update by 3:00 UTC with further details. Customer Impact: Service might be no responsive or Delay in getting verdict Workaround: N/A
Components affected
Palo Alto Networks WildFire Europe Cloud Palo Alto Networks WildFire UK Cloud
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 06/26/2024 06:12PM

This incident has been resolved.

MONITORING 10 days ago - at 06/26/2024 05:21PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 days ago - at 06/26/2024 05:02PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 days ago - at 06/26/2024 03:18PM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 06/26/2024 01:35PM

WildFire is currently experiencing an issue in EU, Germany, UK and Switzerland Clouds. We are actively working on this issue and will provide another update by 3:00 UTC with further details.

Customer Impact: Service might be no responsive or Delay in getting verdict

Workaround: N/A

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