Outage in Palo Alto Networks

WildFire Issue

Resolved Minor
August 14, 2024 - Started about 1 month ago - Lasted about 10 hours
Official incident page

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Outage Details

WildFire is currently experiencing an issue in India, Australia and Singapore clouds. We are actively working on this issue and will provide another update by with further details. Customer Impact: Sample verdict delays Workaround: NA
Components affected
Palo Alto Networks WildFire Singapore Cloud Palo Alto Networks WildFire UK Cloud Palo Alto Networks WildFire Europe Cloud
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/14/2024 11:01PM

This incident has been resolved.

MONITORING about 1 month ago - at 08/14/2024 10:32PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 08/14/2024 05:24PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 08/14/2024 04:00PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 08/14/2024 02:05PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 08/14/2024 01:29PM

WildFire is currently experiencing an issue in India, Australia and Singapore clouds. We are actively working on this issue and will provide another update by with further details.

Customer Impact: Sample verdict delays

Workaround: NA

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