Outage in Palo Alto Networks

WildFire Issue in Japan Cloud

Resolved Minor
December 16, 2024 - Started 8 days ago - Lasted about 8 hours
Official incident page

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Outage Details

WildFire is currently experiencing an issue in Japan Cloud. We are actively working on this issue and will provide another update by 08.50 AM UTC with further details. Customer Impact: Delay in Sample Processing and Performance Degradation Workaround: N/A
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 12/16/2024 03:09PM

This incident has been resolved.

MONITORING 8 days ago - at 12/16/2024 03:05PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 days ago - at 12/16/2024 12:31PM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 12/16/2024 10:23AM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 12/16/2024 08:23AM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 12/16/2024 06:50AM

WildFire is currently experiencing an issue in Japan Cloud. We are actively working on this issue and will provide another update by 08.50 AM UTC with further details.

Customer Impact: Delay in Sample Processing and Performance Degradation

Workaround: N/A

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