Outage in Palo Alto Networks

WildFire Issue

Resolved Minor
December 17, 2024 - Started 7 days ago - Lasted about 2 hours
Official incident page

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Outage Details

WildFire is currently experiencing an issue in the Wildifre public Clouds. We are working on this issue and will provide another update by 05:00 UTC with further details. Customer Impact: The wildfire portal server is not accessible. Workaround: N/A
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 12/17/2024 05:58AM

This incident has been resolved.

MONITORING 7 days ago - at 12/17/2024 05:53AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 days ago - at 12/17/2024 05:50AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 days ago - at 12/17/2024 05:04AM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 12/17/2024 03:33AM

WildFire is currently experiencing an issue in the Wildifre public Clouds. We are working on this issue and will provide another update by 05:00 UTC with further details.

Customer Impact: The wildfire portal server is not accessible.

Workaround: N/A

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