Outage in Palo Alto Networks

WildFire Issue

Resolved Minor
January 10, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

WildFire is currently experiencing an issue in EU Cloud. We are actively working on this issue and will provide another update by 10:00 UTC with further details. Customer Impact: Delay in sample processing Workaround: N/A
Components affected
Palo Alto Networks WildFire Europe Cloud
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/10/2025 02:05PM

This incident has been resolved.

MONITORING about 1 month ago - at 01/10/2025 01:20PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 01/10/2025 10:01AM

WildFire is currently experiencing an issue in EU Cloud. We are actively working on this issue and will provide another update by 10:00 UTC with further details.

Customer Impact: Delay in sample processing

Workaround: N/A

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